Central Business Systems certified as TDS provider
Central Business Systems Inc, was certified Jan. 23
as a Total Document Solution (TDS) provider by
KYOCERA Document Solutions America, one of the
world’s leading document solutions companies.
The certification, awarded only after a dealer has
completed all levels of an extensive curriculum,
including a full offering of presales, sales and
technical service post-sales training, validates
Central Business Systems’ ability to resolve
customer workflow issues with KYOCERA’s award-
winning line of document imaging products,
customized business applications and Central
Business Systems’ services.
Central Business Systems saw KYOCERA”S TDS
approach as a way to resolve critical business
challenges associated with all phases of the dealer-
customer partnership: presales, sales and post-
sales ongoing local service. To achieve
certification, Central Business Systems underwent
extensive analysis of its service organization and
demonstrated a specific level of technical
capabilities, as well as comprehensive e-learning
and instructor-lead training, on KYOCERA’s full
product and business applications portfolio.
“Kyocera’s TDS certification created a synergy
between our sales and service teams and has
empowered us to successfully assess and identify
any customers’ workflow challenges and create a
total solution that meets their needs” said Lloyd
Kuhlmann, president of Central Business Systems.
“The certification from KYOCERA is comprehensive
and prepared us to evaluate a customer’s
particular business challenge and to help them
work more efficiently, as well as optimize their
document imaging investment.
Article by the Jamestown Sun in the Business
News section.
From left to right; Kenneth Johnson - Area Manager,
Kyocera Document Solutions, Dernel Denning - Owner
& President Central Business Systems, and
Lloyd Kuhlmann - Former Owner.
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