Central Business Systems certified as TDS provider

Central Business Systems Inc, was certified Jan. 23 as a Total Document Solution (TDS) provider by KYOCERA Document Solutions America, one of the world’s leading document solutions companies. The certification, awarded only after a dealer has completed all levels of an extensive curriculum, including a full offering of presales, sales and technical service post-sales training, validates Central Business Systems’ ability to resolve customer workflow issues with KYOCERA’s award-winning line of document imaging products, customized business applications and Central Business Systems’ services. Central Business Systems saw KYOCERA”S TDS approach as a way to resolve critical business challenges associated with all phases of the dealer-customer partnership: presales, sales and post-sales ongoing local service. To achieve certification, Central Business Systems underwent extensive analysis of its service organization and demonstrated a specific level of technical capabilities, as well as comprehensive e-learning and instructor- lead training, on KYOCERA’s full product and business applications portfolio. “Kyocera’s TDS certification created a synergy between our sales and service teams and has empowered us to successfully assess and identify any customers’ workflow challenges and create a total solution that meets their needs” said Lloyd Kuhlmann, president of Central Business Systems. “The certification from KYOCERA is comprehensive and prepared us to evaluate a customer’s particular business challenge and to help them work more efficiently, as well as optimize their document imaging investment. Article by the Jamestown Sun in the Business News section.

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